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Hisense Software Update: Download

10/09/2022
in Tipps
Hisense Software Update: Download

Today we’re going to look at how to download software updates on your Hisense TV. Not only does Hisense make good TVs, but they also offer some of the best software support. This is not a matter of course, especially in the television segment, even large manufacturers often only offer updates for a few years. Software updates allow users to access new features and, more importantly, fix common bugs. This means that you should check for software updates regularly to have a better viewing experience.

What software does Hisense TV use?

Some Hisense TVs run VIDAA U, which is customizable software that gives you access to multiple streaming apps. Other devices run with a customized Android TV system. We explain how you can update both systems.

Hisense software update download: How it works


There are three ways to update Hisense smart TV software.

Method 1: Direct software update

If your Hisense Smart TV has an internet connection, it’s easy to update the firmware using this option. The Hisense TV firmware updates can be installed quickly and regardless of your TV model. However, before starting the process, make sure that the internet connection is stable and fast. We recommend connecting via a LAN cable here, but a WLAN connection is also sufficient in most cases.

This is how you perform the Hisense firmware update:

1.Geht zu den Einstellungen auf eurem Hisense-Fernseher.
2.Navigiert zur Option "Support".
3.Scrollt nach unten zur dritten Option, die Systemaktualisierung (Evtl. Systemupdate) lautet.
4.Klickt auf "Firmware-Update prüfen".
5.Wenn das Fernsehgerät ein neues Update erkennt, wird es automatisch installiert.

If your TV has the latest software installed, you can turn on the Auto Firmware Update option on the settings page. Allowing the Hisense TV to automatically update the firmware when it’s available saves you time and keeps the TV up to date.

In this video you can see how to download a Hisense software update on an Android TV.

If this method of software update doesn’t work for some reason, you could try the second method.

Method 2: Hisense TV software update via USB flash drive

Updating your smart TV software via USB is a good option, especially if your TV doesn’t have internet access or the TV can’t find an update. Unlike the other option, updating the firmware via USB takes time. Also, not all flash drives work for this operation. The recommended formats for the USB flash drive are FAT16, FAT32, exFAT and NTFS. The flash drive must have enough space to transfer the downloaded firmware to the TV. You can format any USB stick in a suitable format.

You can download the software here: Hisense website

Once you’ve confirmed that the USB flash drive meets all requirements:

1. Ladet die Hisense TV-Software von der Hisense-Website herunter.
2. Entpackt die heruntergeladene Datei auf eurem Computer.
3. Kopiert die Datei upgrade_loader.pkg auf euer USB-Flash-Laufwerk.
4. Schaltet euer Fernsehgerät aus.
5. Steckt das USB-Flash-Laufwerk in den Hisense-Fernseher.
6. Schaltet ihn EIN.
7. Drückt die Standby-Taste auf der Fernbedienung.
8. Haltet die Taste gedrückt, bis ihr das TV-Logo seht, gefolgt von der Meldung "Software-Aktualisierung".
9. Dieser Vorgang kann bis zu 15 Minuten dauern.

Once the process is complete, the TV will restart. However, if the smart TV fails to update (or restarts more than twice), repeat the process. If it still doesn’t work, you may have the wrong software, in which case you can check again. If it is the right software, then you can only use method 3.

Method 3: Contact the local Hisense customer service

If you have an older Hisense model, the above two options may not work. In this case, contact the local Hisense customer service for an update. The representative may ask you to bring the device to a store, or they may send you a USB stick with a software update for your model. When you get the USB stick with the latest updates, use Method 2 to install the updated firmware. Whether you want to fix bugs or have a better viewing experience, updating the firmware is a good idea.

In some cases, support is also able to provide you with a download of the software. The best way to do this is to contact the German Hisense support via the contact form on the website. Here you get to the website .

We hope that we were able to help you to download newer Hisense software updates.

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